Question 1

What Moodle versions do you support?

Accepted Answer

I work with Moodle 3.9 through the latest Moodle 4.5 and 5.x. All plugins and setups are tested on Moodle 4.0+ and actively maintained for every major release.

Question 2

How long does a typical Moodle setup take?

Accepted Answer

A fresh installation takes 1–3 days. Complex setups with AI integration, custom plugins, or data migration typically take 1–4 weeks depending on scope and existing infrastructure.

Question 3

Do you offer ongoing support after the project?

Accepted Answer

Yes. I offer monthly support retainer packages covering Moodle maintenance, plugin updates, bug fixes, and technical consulting.

Question 4

Are your plugins compatible with all Moodle hosting providers?

Accepted Answer

Yes. My plugins follow Moodle's standard coding guidelines and work on any installation — shared hosting, VPS, cloud, or MoodleCloud — as long as minimum PHP and database requirements are met.

Question 5

Can you build a custom plugin for my specific needs?

Accepted Answer

Absolutely. I've built custom activity modules, blocks, local plugins, enrolment plugins, and payment gateways. Share your requirements and I'll provide a detailed scope and quote.

Question 6

How does Moodle AI integration work?

Accepted Answer

I integrate large language models (OpenAI, local LLMs) with Moodle through a RAG pipeline — the AI answers course-specific questions, assists with grading, and analyzes learning data without touching Moodle's core code.

Question 7

What is your pricing model?

Accepted Answer

I work on a fixed-price basis for well-defined projects and an hourly rate for consulting, support, or open-ended work.

Question 8

Do you work with institutions outside Egypt?

Accepted Answer

Yes — all my work is remote-first. I've delivered projects for institutions across Egypt, UAE, Saudi Arabia, Kuwait, and the UK.

Real Results, Real Clients